Who We AreOur Value
Proposition
Our primary goal is to meet the unique requirements of dealerships by offering a range of tailored solutions. This includes white labeling services, developing customized coverage programs, providing a comprehensive suite of reinsurance options, and delivering training across all levels of the dealership's ecosystem. As a genuine partner, we prioritize the dealer and the dealership's needs above all else. We are dedicated to acting with integrity, maintaining transparency, and relentlessly pursuing success on a daily basis.
Training The Right Way
Our organization has developed an exceptional training curriculum specifically designed for new salespeople, aiming to equip them with the skills and knowledge necessary for success within Large Dealer Groups. Our curriculum incorporates a diverse range of proven processes that have consistently yielded positive results. Additionally, we provide comprehensive Menu Training and extensive F&I income development training that emphasize accountability and foster a friendly team-oriented competitive environment. Our goal is to empower individuals with the tools and strategies they need to excel in their roles.
Increased Profitability
We strategize based on what the dealer’s profit goals are, implement the correct processes and help create compensation plans that are supplemental to increased profitability.
Dealership Ecosystem Success
No matter the program we implement with a dealership, we work with each level to train, develop and help understand the why behind it and the process. It is important to work with Sales, Finance, Service, and Parts to make sure each person has the resources to be successful.
Customized Programs
We are laser-focused on helping create customized programs for each dealership based on their needs. When we preload an addendum package, we train by role-playing and making sure each Level of sales has buy-in to garner high penetration success.
Meet Our ExecutivesOur Leadership
Team
Our executive team has extensive experience in dealership management, sales, coaching, team building and customer success. Each management member we select brings a unique strength to our team and together we offer a combination of services that is hard to match anywhere.
Chad Staples
President
With more than 15 years of experience in the automotive industry, Chad brings a wealth of knowledge and expertise. Chad’s background includes 6 years of retail experience and over 9 years of working for administrators and running a large agency. Throughout Chad’s career, he has specialized in Dealer Processes, Income Development Training, Recruiting, all levels of Reinsurance, and customization of various F&I products. Chad has had the opportunity to collaborate with over 500 stores, gaining invaluable insights into their operations.
Having spent considerable time in both retail and working for warranty administrators, Chad has personally encountered many of the challenges that dealerships and frontline employees face. It is unfortunate that larger companies often suffer from excessive corporate bloat, leading to high fees and a neglect of what truly benefits the dealers.
Tim Arthun
Vice President
Tim has proven track record spanning over 9 years in the automotive industry, our Vice President brings a wealth of expertise to the table. His journey is marked by a deep-seated understanding of the industry’s dynamics and an unparalleled commitment to excellence.
Tim’s extensive experience, encompassing years of successful engagement within the automotive industry, his academic foundation, and his consistent performance as a top sales achiever, all combined with their exceptional leadership qualities, make him an invaluable asset to our organization. His journey is a testament to their dedication, proficiency, and unyielding commitment to driving both personal and collective success.
Ryan Hackett
Claims Director
With over 10 years of experience as an automotive Technician and more than 13 years at a prominent warranty administration company, Ryan has honed his skills in various aspects of the industry. Specifically, Ryan has focused on running the claims department, where he has become proficient in handling claims, sourcing parts, providing excellent customer service, and ensuring efficient and appropriate execution of tasks.
Kambri Hall
Executive Assistant
Kambri Hall serves as the Executive Assistant at Elevation dealer services , bringing a unique combination of over 10 years in childcare development and extensive administrative experience. Her background has fostered exceptional organizational and communication skills, making her adept at managing complex schedules and projects. Kambri’s proactive approach and empathy, honed in childcare, translate effectively into her role, enhancing team productivity and workflow efficiency. Her commitment to excellence and adaptability makes her an integral part of our team’s success.
Shawn Mikesh
Regional Sales Director
With a dynamic background spanning over a decade in the retail sector, Shawn Mikesh steps into the role of Regional Sales Director. His journey in the industry began with a focus on finance, where he excelled as a Finance Director before taking on the challenges of a General Manager. Shawn’s educational foundation lies in criminology, in which he earned a Bachelor’s degree from the University of Minnesota Duluth. More recently, Shawn’s career path led him to a prominent role in a major automotive administration company.
As an Account Executive, he was instrumental in driving forward initiatives such as F&I income development, reinsurance analysis, and business development, while excelling in comprehensive account management. What truly sets Shawn apart are his personal attributes – his remarkable work ethic and character. These, coupled with his innate ability to forge meaningful connections, make him a valuable asset to our team and an influential figure in nurturing client relationships.
Athina Sweigard
Regional Sales Director
Athina is a seasoned professional with over a quarter-century of experience in the automotive industry, specializing in sales management, finance, and leadership roles, all underpinned by significant tenure with an administrative organization. Her deep-rooted knowledge spans multiple facets of the industry, from intricate financial dealings to strategic sales methodologies. Athina’s philosophy centers on a dealer-first approach, where she excels in building robust, long-lasting relationships. She is not just a leader; she is also an educator, committed to guiding dealers through the intricacies of programs, processes, and compliance, ensuring they are well-informed and equipped for success. Her extensive background and dedication to fostering growth and understanding in the automotive sector make her an invaluable asset to our team.
Scott Finfer
Regional Sales Director
With over eight years of expertise in automotive sales management, finance, insurance (F&I), and income development at a premier administrative firm, Scott excels in his field. His robust work ethic, deep knowledge of reinsurance, proficiency in training, and skill in forging strong relationships all stem from a commitment to prioritize dealer needs. Scott’s experience includes collaborating with major dealer groups and spearheading teams, where he has consistently achieved remarkable success. His valuable contributions and wealth of experience make him an invaluable asset to our team.